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Privacy Policy

Created on 22 October, 2025 • 0 views • 3 minutes read

PRIVACY POLICY

Effective Date: 18 October 2025

This Privacy Policy describes how Kaelix Collective (Pty) Ltd ("Company," "we," "us," or "our") collects, uses, and discloses your personal information when you use our 1Link link aggregation and profile service (the "Service") accessible at https://1link.life/.

By using the Service, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect several different types of information for various purposes to provide and improve our Service to you.

A. Personal Identification Information (PII)

This includes information that can be used to identify you directly:

  • Account Data: Name, email address, username, and password (hashed).
  • Payment Data: Billing information (if you subscribe to a Premium Service), such as payment card details (which are securely processed by a third-party processor and are not stored on our servers) and billing address.
  • Contact Data: Any information you provide when contacting our customer support team.

B. User Content Data

This is the data you actively create and manage on your 1Link profile:

  • Link Data: URLs, titles, descriptions, and thumbnails for the external links you add to your profile.
  • Profile Data: Profile pictures, bio text, custom themes, and any other visual elements you configure for your 1Link page.

C. Usage Data

This data is collected automatically when you use the Service:

  • Technical Data: Internet Protocol (IP) address, browser type and version, time zone setting, operating system, and device identifiers.
  • Interaction Data: Information about how you use the Service, such as the pages or features you access, the time and date of your visit, the time spent on those pages, and referring URLs.
  • Link Clicks: Aggregated and anonymous data on how many times external links on your 1Link profile are clicked.

2. How We Use Your Information

Kaelix Collective (Pty) Ltd uses the collected data for various purposes:

  • To provide and maintain the Service (e.g., displaying your 1Link profile).
  • To manage your account and provide customer support.
  • To process transactions for Premium Services.
  • To monitor the usage and performance of the Service.
  • To detect, prevent, and address technical issues or security breaches.
  • To communicate with you about your account, updates to the Service, or promotional offers (with your consent, where required).
  • To fulfill our legal obligations under the laws of the Republic of South Africa.

3. Sharing and Disclosure of Information

We will not sell or rent your Personal Information to marketers or third parties outside of Kaelix Collective (Pty) Ltd. We may share your information in the following circumstances:

  • Publicly Shared Data: Your username, profile links, profile picture, and bio are intentionally shared publicly to deliver the core functionality of the Service.
  • Service Providers: We may employ third-party companies and individuals (e.g., payment processors, hosting providers, analytics services) to facilitate our Service. These parties are contractually obligated to keep your information confidential and use it only for the purposes for which we disclose it to them.
  • Legal Requirements: We may disclose your Personal Data in the good faith belief that such action is necessary to: (a) comply with a legal obligation or court order in the Republic of South Africa; (b) protect and defend the rights or property of Kaelix Collective (Pty) Ltd; or (c) protect the personal safety of users of the Service or the public.

4. Security of Data

The security of your data is important to us. While we strive to use commercially acceptable means to protect your Personal Data, no method of transmission over the Internet or method of electronic storage is 100% secure. We employ security measures, including data encryption and access controls, consistent with industry best practices.

5. Data Retention

We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

6. Your Rights

Depending on the jurisdiction, you may have the right to:

  • Access: Request copies of your Personal Data.
  • Rectify: Request correction of any incomplete or inaccurate data we hold about you.
  • Erase: Request deletion of your Personal Data (subject to legal retention requirements).
  • Withdraw Consent: Where we rely on consent to process your Personal Data, you have the right to withdraw that consent at any time.

You can exercise these rights by contacting us via the details provided in Section 7.

7. Contact Information

If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us:

  • Operator: Kaelix Collective (Pty) Ltd
  • Email: admin@1link.life